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New Rewards Await You
Smart Travel Rewards





Due to our current system changes; you may be experiencing some difficulty in obtaining past or current information about your rewards account. Please email us any questions regarding your account directly at [email protected] and we will have a dedicated team member assist you. We deeply apologize for this inconvenience as our loyalty members are very important to us. We can assure you that this process is only temporary while we upgrade our current offerings and better enhance our program.


Your Loyalty is Now More Rewarding

Looking for a way to travel smarter? Join our Smart Travel Rewards program and start earning points today! By becoming a Smart Travel Rewards program member you can be instantly rewarded for simply booking and enjoying your stay at our many different locations across the midwest. When you book directly, you will earn points redeemable towards future stays, complimentary upgrades, special promotions and products and services from many merchants and retailers.


Smart Travel Rewards Levels & Benefits

The Smart Travel Rewards program has four different membership levels, each with additional benefits (Traveler, Preferred, Elite, and Premier). These membership tiers are based on meeting one of three requirements for each level (number of stays, number of nights, or base points earned) within a calendar year.

Bonus points collected are not included in the calculation of membership level status. Status level downgrades will be calculated on a calendar year basis, and will be limited to a one level change per year. Member accounts with no point earning activity for a period of 24 months will be deleted and all points will be removed from the account.



Eligible at Enrollment; receive a bonus 500 Enrollment Points

Special Promotions

Eligible after 15 stays, 35 Nights or 30,000 Points Eligible after 25 stays, 60 Nights or 50,000 Point

Special Promotions

Free Upgrade 1 room Level

Special Promotions Special Promotions

Free Upgrade 1 room Level

10% Gift Shop Discount

Free Upgrade 2 room Levels Free Upgrade 2 room Levels

10% Gift Shop Discount

Free Beverage

25% Gift Shop Discount 25% Gift Shop Discount

Free USA Today

Free Beverage Free Beverage

Free Fax/Copy Service

Free USA Today Free USA Today

Free Fax/Copy Service

Free Fax/Copy Service

Late Check Out

Late Check Out

10% Bonus Points

15% Bonus Points

72 Hour Guaranteed Availability

48 Hour Guaranteed Availability

$100 No Walk Guarantee

$200 No Walk Guarantee

The Fine Print

Enrollment in our Smart Travel Rewards program is free. All you have to do is stay! Once you enroll, start earning points the date you become a member. Any stays made prior to your enrollment into the program are not eligible. For all qualified stays, you will receive 10 points for every US dollar paid toward eligible room charges on your individual hotel room bill when you pay qualifying room rates. Room rates collected through third party sites (versus collected by the hotel directly) or booked through a third party On-Line Travel Agent do not qualify. Please note, there is a three day delay from check-out date before points are processed and awarded to your account.

In order to receive points, you must check-in and pay in full. You may collect points on all eligible charges for multiple hotel rooms up to a maximum three (3) rooms per stay, provided they are used in conjunction with your stay at the same hotel, and your Smart Travel Rewards program member number is recorded on each reservation. Points may be redeemed for any charges on a guest account; With the exception of gift cards purchases, smoking/damage fees, conference center charges, or meeting room charges. The redemption ratio on the member profile is 100 points equals one US dollar ($1.00). The minimum number of points required for redemption is 2,500 points which equals $25.00. The maximum number of points allowed for redemption is limited to 100,000 points per stay, which equals $1,000.00. You may now also use your points to purchase gift cards for products and services at popular restaurants and retail merchants. Visit the Smart Travel Rewards store for details and pricing.

Upgrades are based on availability at the time of check-in, late check-out is up to 1pm on day of departure, complimentary beverage benefit is one per each night of the stay, no walk guarantee is a payment made to the member should a walk situation occur, guaranteed availability is limited to one room for the members personal use and will be at the hotel’s current rack rate.

All unused points will expire a minimum of 24 months from the issued date. All points expire on December 31st two calendar years from the calendar year they were issued (i.e. points issued January 2016 expire December 31st 2018, points issued November 2016 expire December 31st 2018).

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